Practice Manager M.A(Master of Arts, sociology)
Amspar diploma (level 3)
The Practice Manager, Marta Kaszynska, is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
She is responsible for organising the patient participation group meetings ,patient hospital appointments using the e-referral system, Read coding hospital letters, dealing with all requests for copies of medical records and insurance company requests.
She is also responsible for recording practice accounts using the Sage system and liaising with the practice accountant.
She also regularly attends practice and external meetings and educational meetings to ensure the practice is pro-active with the constant NHS changes