If you are in touch with friends, family or a support network in your community who can support you to get food and medicine, follow the advice in this letter.
If you do not have contacts who can help support you go to 

If, at any point, you think you have developed symptoms of coronavirus, such as a new, continuous cough and/or high temperature (above 37.8 °C), seek clinical advice using the NHS 111 online coronavirus service ( If you do not have access to the internet, call NHS 111.

Please do not book an appointment to attend your GP Practice using the online service if you've been to mainland China and have symptoms of cough or fever or shortness of breath within 2 weeks of returning, or if you have symptoms of cough or fever or shortness of breath after being in contact with someone with a confirmed case of Coronavirus. Please call 111 instead.

You can read more about Coronavirus on NHS.UK.


Consultations are by appointment only and available Monday to Friday 09:45 – 11:00 and 16:00 – 17:30 (Thursday afternoons excluded).

Appointments can be made from 09:00 by telephoning 0121 3591539. A 5 minute or 10 minute appointment is available.

Appointments with the doctor can also be made online via the link above. Please ask the receptionist for a registration form.

You can leave a message with reception that you wish to speak to the doctor or nurse and then you can ring back about 11.30am to do so.

Urgent Appointments

Urgent appointments can be made by telephoning 0121 3591539 and arrangements will be made to see the patient as soon as they arrive at the surgery (during surgery hours).

Practice Nurses

In a number of cases it might be worth considering an appointment with the practice nurse rather than the doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. Appointments are available Monday to Friday 09:30 - 11:30.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website